I received a link in my email this weekend, with the following video featured, and the brief intro: “It’s not what you say, but how you say it.”

I chose the business name, Words Matter, because I believe they do.

I hope you enjoy this video as much as I did. And, thanks to Lou for sharing it.

[youtube http://www.youtube.com/watch?v=Hzgzim5m7oU]
Words Matter
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